Privacy Policy at West One Mortgage

At West One Mortgage we take privacy seriously. Protecting your privacy is a key priority.

• We respect the privacy expectations of our customers as well as the need to collect and use customer information in an appropriate and responsible manner.
• We collect, retain and use information about individual customers (as allowed by law) only when needed to provide products, services and other opportunities to our customers.
• We ensure that a customer's financial information is accurate, current and complete. Procedures are in place to respond to requests to correct inaccurate information in a timely manner.
• Employees only have access to personally identifiable customer information if there is a business reason for accessing that information. Confidentiality and customer privacy is understood by our employees and appropriate disciplinary measures are taken to enforce employee privacy responsibilities.
• We maintain security standards and procedures regarding unauthorized access to customer information.
• We do not share personally identifiable customer information with unaffiliated third parties except as necessary to operate our business, comply with applicable laws and regulations or make available products, services and other opportunities to our customers.
• If we share personally identifiable customer information with an unaffiliated third party as part of our business operations, we require the third party to maintain the confidentiality of the customer information.

Any questions about our privacy policy or your account, please call 801-255-4242.